Frequently Asked Questions
What Shipping Methods Are Available?
Randall’s ship our orders via [ ___ ] freight.
How Long Will it Take To Get My Package?
Freight times are dependent on your location. The majority of freight deliveries take 1-2 days. Goods orders are processed immediately and if in stock packed and despatched same day. If there are stock delays our sales staff will contact you to discuss your order
How Do I Track My Order?
Your freight consignment details for your order will be emailed to you when your order is ready to be despatched.
Our sales team will provide you with status updates for your order along the way and provide to you a unique sales order number identifier.
How Do I Place an Order?
You can place your order via this website, through an email to info@randalls.com.au or phone our sales staff (08) 8262 6939.
How Should I to Contact if I Have Any Queries?
You contact us by whichever method is easiest for you – instore, phone or email. If you have already placed an order please provide your unique sales order number so we can quickly assist.
Do I Need an Account to Place an Order?
No you do not need an account to order from Almar, however all non-account holders must prepay for their orders. If you regularly purchase welding consummables, workwear, workboots, industrial tools and machinery then consider opening a trade account with Almar.
