RANDALL’S HARDWARE – Terms & Conditions of Trade
(DRAFT TERMS OF TRADE TO BE ADVISED)
RANDALL’S HARDWARE Refund & Exchange Policy
In addition to your Statutory Rights, & Manufacturer’s Warranties, should you change your mind we will happily exchange your purchase or issue a store credit based on the following conditions:
- The item and the original receipt are returned within 14 days of purchase to the store of purchase.
- The item must be in original condition, not worn or washed, as purchased, with all labels/tickets still attached. Boots will need to be as new in box We do not offer a refund for change of mind.
Items specifically ordered in for customers are not accepted for return
To organise a return please contact: info@randallshardware.com.au
Delivery Policy
At RANDALL’S HARDWARE we understand our trades customers are busy onsite and require flexible delivery options.
We Offer:
CLICK & COLLECT: This the most popular option for collecting your order when the time suits you.
FREE LOCAL DELIVERY: This option is available for orders that total over $200. We deliver from (TBA)
All other areas by negotiation.
Please Note:
- We deliver to business addresses only.
- Someone must be there to sign for the goods.
- It is not a next day guaranteed delivery – goods are delivered on the next available delivery run to your nominated location.
- Goods are only delivered to Account holding customers or clients that have.
- Prepaid, we do not offer COD delivery.
- If you are ordering large items, please confirm that you do have a loading bay or forklift.
AUSTRALIA WIDE DELIVERY
This option is available for customers outside our local service area.
Please note:
A freight quote will be generated separately to your order, this allows us to source a warehouse closer to your location and reduce freight costs.
It is strongly recommended that if you have selected the Request Delivery Quote option you use the Bank Deposit payment method. You will be provided with the delivery pricing at which point the final invoice total and order will be confirmed before proceeding for payment.
